Terms and Conditions
Last updated: 4/1/2026

Welcome to asianfoods.se. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms in accordance with applicable Swedish laws and European Union regulations.

1. Company Information

This website is operated by Asian Foods Sweden, located at:
Chalmersgatan 27, Gothenburg, Sweden

We operate both online and offline as a supermarket and convenience store specializing in South Asian groceries.

For inquiries, contact us at:
Email: info.asianfoodhouse@gmail.com
Phone: + 076 757 58 16

2. Applicable Law

These Terms are governed by and interpreted in accordance with the laws of Sweden, including but not limited to:

• Swedish Consumer Sales Act (Konsumentköplagen)

• Swedish Distance Contracts Act (Distansavtalslagen)

• Swedish Marketing Act (Marknadsföringslagen)

• General Data Protection Regulation (GDPR) (EU) 2016/679

Any disputes shall be subject to Swedish courts.

3. Eligibility

To use this website, you must:

• Be at least 18 years old, or

• Have permission from a legal guardian

By placing an order, you confirm that the information provided is accurate and complete.

4. Products and Availability

We strive to ensure all product descriptions, prices, and availability are accurate. However:

• Product availability may change without notice

• Images are for illustration purposes only

• Certain items may be substituted with equivalent products if unavailable

We reserve the right to discontinue any product at any time.

5. Pricing and Payment

All prices are listed in SEK (Swedish Krona) and include VAT unless stated otherwise.

We accept secure payments through approved payment providers. Payment must be completed before order dispatch.

We reserve the right to:

• Correct pricing errors

• Cancel orders due to incorrect pricing or suspected fraud

6. Order Confirmation

After placing an order, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order.

A binding agreement is formed only when:

• Payment is successfully processed, and

• The order has been dispatched

7. Delivery Terms

We deliver across Sweden and may expand to other regions.

Delivery conditions:

• Estimated delivery times are provided at checkout

• Delays may occur due to unforeseen circumstances

• Risk transfers to the customer upon delivery

Customers are responsible for providing accurate delivery details.

8. Right of Withdrawal (Ångerrätt)

Under Swedish and EU law, you have the right to withdraw from your purchase within 14 days without giving any reason.

Conditions:

• The withdrawal period begins from the day you receive the goods

• Products must be unused and in original packaging

Exceptions apply to:

• Perishable goods (e.g., fresh produce)

• Sealed goods not suitable for return due to health or hygiene reasons if opened

To exercise your right of withdrawal, contact us at [Insert Email].

Refunds will be processed within 14 days after receiving the returned goods.

9. Returns and Refunds

If a product is defective or incorrect:

• Notify us within a reasonable time (preferably within 3 days)

• You are entitled to repair, replacement, or refund

Return shipping costs:

• Covered by us if the item is faulty

• Covered by the customer for voluntary returns

10. Complaints

Customers have the right to file complaints in accordance with Swedish consumer protection laws.

You may also contact:

• Swedish National Board for Consumer Disputes (ARN)

• EU Online Dispute Resolution platform (ODR)

11. Personal Data and Privacy

We process personal data in accordance with GDPR.

We collect and use your data to:

• Process orders

• Provide customer support

• Improve our services

For more details, refer to our Privacy Policy.

12. Intellectual Property

All content on this website, including:

• Text

• Images

• Logos

• Design

is the property of Asian Foods Sweden and protected by copyright laws.

Unauthorized use is strictly prohibited.

13. Limitation of Liability

We are not liable for:

• Indirect or consequential damages

• Loss due to misuse of products

• Delays beyond our control

Our liability is limited to the value of the purchased goods.

14. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our control, including:

• Natural disasters

• Government actions

• Supply chain disruptions

15. Amendments

We reserve the right to update these Terms at any time. Changes will be published on this page.

16. Contact Information

For any questions regarding these Terms, please contact:

Asian Foods Sweden
Chalmersgatan 27, Gothenburg, Sweden
Email: info.asianfoodhouse@gmail.com
Phone: + 076 757 58 16

By using our website, you acknowledge that you have read and understood these Terms and Conditions.